Issue a Refund
Do you need to refund a deposit or any miscellaneous amount? You can with Unit Trac.
The Invoicing & Payments tab in the Customer details gives all the visibility into the invoice items and payments for a customer. You can Add, Edit, find out more information, and Modify existing invoice items here.
Step 1 - Find the payment that you would like to refund;
a. From the Customer's 'Invoicing & Payments' tab: Click on the 'Actions' button and then click 'Refund'.
b. From the Customer's 'Lease' tab: Click on the 'Actions' button then click 'Refund'.
Step 2 - Choose 'Full Refund' or 'Partial Refund' depending on the situation.
Step 3 - Choose if the customer Still Owes for this invoice item, if the invoice item needs to be Struck-through, or Delete the Invoice Item.
Step 4 - Confirm the udpated paid through date and click 'Refund'.