Unit Trac makes it easy to understand the process for your customer's perspective. There are two ways that ACH payments differ from credit or debit card payments.

1. According to NACHA standards, your customer must authorize the payment terms.  Below is the authorization statement that a customer agrees to when establishing an ACH payment method.


2. Bank accounts must be verified.  Below is the email that is sent to your customer to verify the account.


What information is needed to set-up an ACH payment?
The business may set-up the ACH payment on behalf of the customer or the customer may use the customer portal to set-up an ACH payment.
- Account Holder Name
- Account Holder Type (Individual or Company)
- Bank Routing Number
- Account Number
- Account Type (Savings or Checking)

Where do I find more info about ACH fees and payout information?
Click here to learn more about ACH fees and payout information.

How do I add an ACH payment?
Click here for directions to add a payment method.

Where do I find more information about ACH payments that are pending authorization?
You can find additional information at Business > Payment Processing and click on the "Expiring" tab.

What should I do if a customer changes bank accounts or the account information was entered incorrectly?
Click here to directions to delete a payment method.